The time to
migrate is now.

Over 1700 properties implemented the latest version of HotSOS in 2017. We will help you transition with minimal disruption your business.  To hear more about making the move, submit your contact information.

Meet The New Amadeus Service Optimization Solutions
HotSOS, HotSOS Mild& HotSOS Housekeeping



Supervisor access
anywhere, anytime.

Take your operational capabilities and make them mobile.  Have a complete view with you wherever you go and take advantage of enhanced visualizations to proactively manage your day.

Happy Guest.svg

Further enable staff to deliver on the guest experience.

Improved two-way application messaging and intuitive notifications about changes in priority to decrease guest response times while also allowing staff to take on additional tasks when they are ready.


Accomplish more,

Increase staff productivity with a more user friendly experience.  Provide all the necessary work order information along with streamlined workflows to help employees get things done. 




Enable staff to execute by streamling inbound requests. With greater than 100 integrations and more being added all the time. 

Migrate to your new solution.

Migration is the term we use for moving from your current Service Optimization application to the appropriate new HotSOS solution. Now is a great opportunity to press the reset button. We will help ensure you have what you need to run your operational teams, while also assisting you in taking time to pause and consider how you can improve your processes in the new solution.


Review migration content
and discuss a plan

Migrate and configure
your data

Customize solution
for your team if required

End user training internally and/or with Amadeus support



Real People. Real Results.

Tropicana Las Vegas, a Doubletree by Hilton shares their value story and excitement about HotSOS.



 Migration from your existing Service Optimization solution to the appropriate HotSOS modules is a process that takes approximately 3 weeks for a single property after the order for the new solution has been signed.  To hear more from your sales person about how your team can benefit from HotSOS and your migration process, submit your contact information at the top of the page.



Would you like to Migrate from SOSuite?

Moving from SOSsuite? Click for more.